1. Introduction

This Privacy Policy explains how Storage Clay Cross (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website and services.

2. Information We Collect

• Personal Information: Name, email address, phone number, billing address, and payment details.
• Booking Details: Unit rented, rental term, and payment history.
• Website Usage Data: IP address, browser type, device information, and usage behavior via cookies and analytics tools.

3. How We Use Your Information

• To process bookings and payments
• To manage your storage rental and communicate with you
• To improve our website and services
• To comply with legal and regulatory obligations

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

• Service providers involved in payment processing or website functionality
• Law enforcement or government authorities when required by law

5. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data after your rental ends.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccuracies in your data
• Request deletion of your personal data (subject to legal limits)
• Withdraw consent where applicable

To exercise these rights, contact us at info@storageclaycross.co.uk.

7. Cookies

Our website may use cookies to improve user experience and collect analytics data. You can manage cookie preferences through your browser settings.

8. Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no system is entirely secure and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

Storage Clay Cross
Furnace Hill Rd, Clay Cross, Chesterfield S45 9NF, United Kingdom
Email: info@storageclaycross.co.uk